Peace of mind for your equipment

Polyfab3D supports you in ensuring the availability, reliability and print quality of your equipment over the long term.

Optimal performance

Regular maintenance and full checks

Less
downtime

Less breakdowns for better productivity

Consistent
quality

Reliable and repeatable prints

Expert support available

A technical team at your service

Created by 3D experts

More than 10 years of experience in 3D printing and technical support.

Discover our maintenance offer in 2 minutes

A clear overview of our commitments, services and the concrete benefits for your business.

✅ Why maintain your 3D printers?

✅ Services included in each contract

✅ Benefits for your business

✅ Experts by your side, at all times

Choose the contract that suits your needs

Simple and transparent plans to protect your investment

Preventive
Maintenance

€490 excl. VAT/year*

Prevent breakdowns and protect your equipment

✓ General inspection

✓ Complete machine cleaning

✓ Axis, belt and guideway inspection

✓ Extruder, hotend, nozzle and filament path inspection

✓ Bed inspection and calibration

✓ Multi-material system inspection

✓ Firmware / software update

✓ Print test

✓ Intervention report and recommendations

Parts and consumables not included.

Printer Fleet
Maintenance

Custom

A solution tailored to your
fleet and your needs

✓ Audit of your printer fleet

✓ Personalized maintenance plan

✓ On-site or remote interventions

✓ Priority intervention

✓ Preferential rates based on volume

✓ Centralized reports

✓ Dedicated support

Parts and consumables not included.

Repair Diagnostic
Package

€90 excl. VAT/year

Is your machine
broken down?

✓ Technical assessment at our workshop

✓ Inspection of the machine's overall condition

✓ Fault diagnosis

✓ Identification of the required repairs

✓ Detailed quotation (parts and labour)

Once the quotation has been approved:

✓ Repairs carried out at our workshop

✓ Functional testing

✓ Machine shipment

GOOD TO KNOW

🔸 Our service contracts do not cover normal wear parts, consumables, or damage caused by misuse or accidents.

🔸 Return shipping costs are the customer's responsibility.

🔸 The machine must be shipped in its original packaging, with the appropriate foam inserts and protective materials, to minimise the risk of damage during transport.

🔸 All machine parts and accessories must be included in the shipment.

🔸 Our preventive maintenance and repair diagnostic services apply to machines sold by Polyfab3D, subject to spare parts availability from the manufacturer. For requests concerning other brands or older models, please contact us beforehand.

* The Preventive Maintenance offer covers one machine only. To benefit from this service for multiple machines, you must subscribe to one offer per machine or choose our Printer Fleet Maintenance solution. In the latter case, please contact us so that we can assess your needs and propose a tailored offer.

Duration

12 months
Renewable

Interventions

Workshop / video call
Depending on contract

Coverage

UK and Europe
(please contact us)

Response

Within 24 business hours
(option 2 and B2B)

Managing multiple machines?
Choose our custom B2B offer.

✅ Discounted rates based on the number of printers

✅ A dedicated contact for your company

✅ Centralized monitoring and reporting

✅ Scheduled interventions to minimize downtime

Already trusted by more than 100 companies

✔️ 3D Printing Experts

Available to discuss with you about your projects

Polyfab3D supports you at every step of your journey towards integrating 3D manufacturing and scanning solutions!

Contact us to request more information about our services and products.

Peace of mind for your equipment

Polyfab3D supports you in ensuring the availability, reliability and print quality of your equipment over the long term.

Created by 3D experts

Created by 3D experts

More than 10 years of experience in 3D printing and technical support.

Discover our maintenance offer in 2 minutes

A clear overview of our commitments, services and the concrete benefits for your business.

✅ Why maintain your 3D printers?

✅ Services included in each contract

✅ Benefits for your business

✅ Experts by your side, at all times

Choose the contract that suits your needs

Simple and transparent plans to protect your investment

GOOD TO KNOW

🔸 Our service contracts do not cover normal wear parts, consumables, or damage caused by misuse or accidents.

🔸 Return shipping costs are the customer's responsibility.

🔸 The machine must be shipped in its original packaging, with the appropriate foam inserts and protective materials, to minimise the risk of damage during transport.

🔸 All machine parts and accessories must be included in the shipment.

🔸 Our preventive maintenance and repair diagnostic services apply to machines sold by Polyfab3D, subject to spare parts availability from the manufacturer. For requests concerning other brands or older models, please contact us beforehand.

* The Preventive Maintenance offer covers one machine only. To benefit from this service for multiple machines, you must subscribe to one offer per machine or choose our Printer Fleet Maintenance solution. In the latter case, please contact us so that we can assess your needs and propose a tailored offer.

Managing multiple machines?
Choose our custom B2B offer.

✅ Discounted rates based on the number of printers

✅ A dedicated contact for your company

✅ Centralized monitoring and reporting

✅ Scheduled interventions to minimize downtime

Already trusted by more than 100 companies

Product added to wishlist